Those of us in the exhibit design business like to think of ourselves as rather creative. When we sit to design and exhibit we want you (the client) to think we’re just the Picasso’s of the trade show floor, blowing you away with some cool concept you’ve never seen before. We want to give you something you can stand in front of at the show and proudly display your products and services, impressing your prospects, customers, co-workers (especially the boss) and making you competitors jealous over your “cool” booth. BUT, if we design to impress you (and ourselves) but fail to effectively reach the attendee, we’ve both missed the mark. So, when we sit to design with you our list of questions will be something like:
1. Tell me the optimum experience you want the attendee to have.
2. What do they see from a distance?
3. Who is the first person to engage them at your booth? What is the clear, compelling message communicated in your graphics?
4. How long does the attendee stay at your booth?
5. What do they do while they’re there and what do they leave with as they go?
The answers to these and other related questions will all go to determining the final design. The exhibit must meet first your functional requirements (workstations, storage needs, meeting spaces, etc.) and then appropriately express the graphic marketing messages you want to tell that particular audience.
Finally, the best designs are those that can fit a variety of needs and environments. If we’re designing a 20x20 for instance, have we also considered the ability to reconfigure the architecture to an inline 10x20 or 10x10? Can we peel off perhaps even just a workstation for use in your lobby or at a small private one day event? Have we met your criteria for things like ease-of setup and the ability to refresh your graphics easily?
These are the fundamental questions to consider before we turn on the computer and start a rendering. So the next time you ask us to “build me a pretty booth” be ready from some probing questions. The answers will serve us both well as we “begin with the end in mind”.